Terms and Conditions

Terms and Conditions of ENTREGUIDE.COM

Terms and Conditions

Terms of Use www.entreguide.com

These terms and conditions govern the use of this website and any other related agreement or legal relationship with the owner in a legally binding manner. Capitalized words are defined in the appropriate specialized section of this document.

The user must read this document carefully.

This website and Entreguide is provided by Harlien Media LLC, a limited liability company registered in the State of California, hereinafter referred to as the owner or service provider or the owner or operator.

Contact e-mail of the owner: [email protected]

“This Website” refers to this Website, including its subdomains and any other websites through which the Owner makes its Services available;

What the User should know at a glance

Please note that certain provisions of these Terms may apply only to certain categories of Users. Specifically, some provisions may apply only to Consumers or to those Users who do not qualify as Consumers. Such limitations are always expressly stated within each affected provision. In the absence of such mention, the provisions apply to all Users.

Definitions and legal references

This Website (or this Application)

The feature that enables the provision of the Service.

Agreement

Any legally binding or contractual relationship between the Owner and the User that is governed by these Terms.

Enterprise User

Any User who does not qualify as a Consumer.

Coupon

Any code or coupon, whether in printed or electronic form, issued by the Operator that enables a User to purchase a Product at a discounted price.

European (or European)

Applies if the User is physically located or established within the EU, regardless of nationality.

Owner (or we)

Refers to the natural person(s) or legal entity(ies) who provide this website and/or service to Users.

Product

A good or service available for purchase through this website, such as physical goods, digital files, software, bundles, booking services, etc. The sale of products may be part of the Service.

Service

The service provided by this Website as described in these Terms and Conditions and on this Website.

Terms and Conditions

All terms and conditions applicable to the use of this Website and/or the Service as described herein, including any other related documents or agreements, and as updated from time to time.

User (or you)

Means any natural or legal person who uses this Website.

Consumer

Any User who qualifies as a natural person who accesses goods or services for personal use or, more generally, acts for purposes outside of his or her trade, business, craft or profession.

Terms of use

Unless otherwise stated, the terms of use detailed in this section generally apply to your use of this website.

In specific scenarios, individual or additional terms of use or access may apply, which in such cases are additionally set out within this document.

By using this Website, Users acknowledge that they comply with the following requirements:

  • There are no restrictions on Users in terms of whether they are Consumer or Business Users;
  • Users must be 18 years of age or older;

 

Account registration

To use the Service, Users may register or create a user account and must provide all required data or information in a complete and truthful manner.

Users may use the Service without registering or creating a User Account, but this may result in limited availability of certain functions or features.

Users are responsible for the confidentiality and security of their login credentials. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this website.

By registering, Users agree that they are fully responsible for all activities that take place under their username and password.

Users are obligated to immediately and unequivocally notify Owner, using the contact information provided herein, if they believe that their personal information, including but not limited to user accounts, access credentials, or personal information, has been breached, improperly disclosed, or stolen.

Account registration terms and conditions

Registration of user accounts on this website is subject to the terms and conditions set out below. By registering, Users agree to be bound by these terms and conditions.

Accounts registered using bots or other automated methods are not permitted.

Unless expressly permitted, a user account may not be shared with others. If you are a business owner or entrepreneur sharing the user account with your immediate team, this is permitted.

By registering an account, the person declares that he/she meets the age requirement (18 years) and that the personal data provided by him/her is true. 

Termination of the account

Users may terminate their account and stop using the Service at any time by following these steps:

By contacting the Owner directly at the contact details provided in this document.

Suspension and deletion of the account

The Owner reserves the right, in its sole discretion, to suspend or delete at any time and without prior notice, the accounts of Users it deems inappropriate, offensive or in violation of these Terms.

Suspension or deletion of user accounts does not entitle users to any claim for compensation, damages or compensation.

Suspension or deletion of accounts for reasons attributable to the User does not relieve the User of the obligation to pay any applicable fees or awards.

Copyright and license rights in the content of the Website

Unless otherwise stated or clearly discernible, all content available on this Website is owned or provided by the Owner or its licensors.

The Owner undertakes to use its best efforts to ensure that the content provided on this Website does not infringe any applicable legal provisions or third party rights. However, it may not always be possible to achieve such a result.

In such cases, without prejudice to any legal prerogatives of Users in the enforcement of their rights, Users are requested to report related complaints in preference to the contact details provided herein.

Owner owns and reserves all intellectual property rights in any such content.

Therefore, Users may not use such content in any manner that is not necessary or implied for the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limitations set forth below), modify, translate, transform, publish, transmit, sell, sublicense, sell, modify, transmit/assign to third parties or create derivative works from the content available on this Website, or allow a third party to do so through the User or the User’s device, even without the User’s knowledge.

Where expressly stated on this Website, the User may download, copy and/or share certain content available through this Website solely for the User’s personal and non-commercial use and provided that the copyright and all other details required by the Owner are correctly stated.

Any applicable statutory limitations or exceptions to copyright shall remain unaffected.

Access to External Resources

Through this Website, Users may have access to external resources provided by third parties. Users acknowledge and agree that Owner has no control over such resources and is therefore not responsible for their content or availability.

The terms and conditions applicable to any resources provided by third parties, including the terms and conditions applicable to any grant of rights to the Content, are subject to the terms and conditions of each such third party or, in the absence of such terms and conditions, applicable law.

Acceptable Use

This website and the Service may be used only as intended, subject to these Terms and applicable law.

Users are solely responsible for ensuring that their use of this Website and/or the Service does not violate any applicable laws, regulations or third party rights.

The Owner therefore reserves the right to take any appropriate action to protect its legitimate interests, including but not limited to preventing Users from accessing this Website or the Service, terminating contracts, reporting any misconduct conducted through this Website or the Service to the appropriate authorities – such as judicial or administrative authorities – whenever Users are suspected of violating any laws, regulations, third party rights and/or these Terms, including, but not limited to, by engaging in any of the following activities:

Unacceptable use

Unauthorized conduct

  1. a) Pretending to meet any possible condition or requirement for accessing this Website and/or using the Services, such as being of legal age of majority or qualifying as a Consumer;
  2. b) concealing your identity or stealing someone else’s identity or pretending to be or representing a third party, unless such third party is permitted to do so;

(c) manipulating identifiers in order to conceal or otherwise disguise the origin of their messages or posted content;

(d) defaming, insulting, harassing, using threatening practices, threatening or violating the legal rights of others in any other way;

  1. e) encouraging activity that may endanger the life of a user or another user or lead to physical harm. This includes, but is not limited to, threatening or encouraging suicide, intentional physical harm, use of illegal drugs, or excessive drinking of alcohol. Under no circumstances may any User post any content on this Website promoting and/or encouraging and/or depicting any self-destructive, sexual or violent behavior;
  2. f) examine, scan or test the vulnerability of this Website, including the Services or any network connected to this Website, or violate any security or authentication measures on this Website, including the Services or any network connected to this Website;

(g) install, upload, download or otherwise place any malicious software on or through this Website;

(h) use this website or the technical infrastructure in an abusive, excessive or otherwise inappropriate manner (for example: for the purpose of sending spam);

  1. i) attempt to disrupt or tamper with the technical infrastructure in a way that damages or unduly burdens this website or service;

Scraping

The use of any automated process to extract, collect or scrape information, data and/or content from this Website and any digital properties associated with it, unless expressly permitted by the Owner;

Prohibited Content

  1. a) Disseminating or posting content that is illegal, obscene, illegitimate, defamatory or inappropriate;
  2. b) the publication of any content that directly or indirectly promotes hatred, racism, discrimination, pornography, violence;
  3. c) dissemination or publication of any content that is false or likely to cause unjustified alarm;
  4. d) using this website to publish, distribute or otherwise provide content protected by intellectual property laws, including but not limited to patents, trademarks or copyrights, unlawfully and without the permission of the right holder;

(e) use this Website to publish, distribute or otherwise make available any other content that infringes the rights of third parties, including, but not limited to, state, military, trade or business secrets and personal information;

  1. f) posting any content or taking any action that disrupts, interrupts, damages, or otherwise violates the integrity of this Website or another user’s experience or equipment. Such activities include: sending spam, distributing unauthorized advertisements, phishing, scams, spreading malware or viruses, etc;

Unauthorized commercial content

  1. a) registering or using this website to promote, sell or advertise products or services of any kind in any manner;
  2. b) implying or attempting to imply in any way that the user is in a qualifying relationship with this website or that this website has endorsed the user, the user’s products or services, or the products and services of any third party for any purpose;

Referrals

This Website provides Users with the opportunity to receive benefits if any new User purchases a Product offered on this Website based on their referral.

In order to take advantage of this offer, Users may invite others to purchase Products on this Website by sending them the referral code provided by the Owner. Such codes can only be redeemed once.

If a tell-a-friend code is redeemed by any of the invitees when purchasing Products on this Website, the inviting User will receive the benefit or advantage (such as: price reduction, additional service feature, upgrade, etc.) listed on this Website.

Referral codes may be limited to specific products from those offered on this Website.

Owner reserves the right to terminate the offer at any time at its sole discretion.

Although there is no general limitation on the number of people who may be invited, the amount of perks or benefits that each inviting user may receive may be limited.

Terms of sale

 

Paid Products

Certain Products provided on this Website as part of the Service are provided on a pay-as-you-go basis.

The fees, term and conditions applicable to the purchase of such Products are described below and in the restricted sections of this Website.

To purchase Products, the User must register or log in to this Website.

Product Description

Prices, descriptions or availability of Products are set forth in the applicable sections of this Website and are subject to change without notice.

Although the Products are presented on this Website with the utmost technical accuracy, their display on this Website by any means (including any graphics, images, colors, sounds) is for informational purposes only and does not imply any warranty as to the characteristics of the Product purchased.

The features of the selected Product will be indicated during the purchase process.

Purchase process

All steps taken from the selection of the Product to the placing of the order form part of the purchase process.

The purchase process includes the following steps:

  • Users must select the desired Product and verify their purchase selection.
  • After checking the information displayed in the purchase selection, Users can submit the order by sending it.

 

Users can then submit their order by submitting the order to the Users.

When a User submits an order, the following applies:

  • Submitting an order determines the conclusion of a contract and therefore the User is obligated to pay the price, taxes and any other fees and expenses as indicated on the order page.
  • In the event that the Product purchased requires active input from the User, such as the provision of personal information or data, specifications or special requests, the submission of an order shall create an obligation for the User to cooperate accordingly.
  • Once the order has been submitted, Users will receive a confirmation of receipt of the order.

All notifications related to the described purchasing process are sent to the email address provided by the User for these purposes.

Prices

Users are informed during the purchasing process and before placing an order of all fees, taxes and costs (including any delivery costs) that will be charged to them.

The prices displayed on this website are:

  • Depending on the section the user is viewing, they are either exclusive of or inclusive of any applicable fees, taxes and costs.
  • Subject to change at our sole discretion.

 

Offers and discounts

Owner may offer discounts or provide special offers on the purchase of Products. Any such offer or discount is always subject to the eligibility criteria and terms and conditions set out in the relevant section of this Website.

Offers and discounts are always made at the sole discretion of Owner.

Repeated or recurring offers or discounts do not give rise to any claims/claims or rights that Users may assert in the future.

As the case may be, discounts or offers are only valid for a limited time or while stocks last. If an offer or discount is time limited, the time data refers to the Owner’s time zone as indicated in the Owner’s location data herein, unless otherwise stated.

Coupons

Offers or discounts may be based on coupons.

If there is a breach of the terms and conditions applicable to Coupons, Owner may rightfully refuse to perform its contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests.

Notwithstanding the provisions set out below, any additional or different rules applicable to the use of the Coupon set out on the relevant information page or on the Coupon itself shall always prevail.

Unless otherwise stated, these rules apply to the use of Coupons:

  • The Coupon may only be redeemed in full at the time of actual purchase – partial use is not permitted;
  • Unless otherwise stated, single-use Coupons can only be used once per purchase and therefore can only be redeemed once, even in the case of higher purchase or upgrades;
  • Coupon cannot be redeemed cumulatively;
  • The coupon must be redeemed exclusively in the manner and at the time indicated on the website or on the coupon. In case of discrepancy, the method and time indicated on the website shall apply. After the expiry of this period, the Coupon automatically expires, which excludes any possibility for the User to exercise the relevant rights, including the possibility of redemption;
  • The user is not entitled to any discount/refund/compensation if there is a difference between the value of the coupon and its redeemed value;
  • Coupon is for non-commercial use only. Any reproduction, counterfeiting and commercial trading of the Coupon is strictly prohibited, as well as any illegal activity related to the purchase and/or use of the Coupon.

Payment methods

Information regarding accepted payment methods is available during the purchase process.

Some payment methods may be available only subject to additional terms, conditions or fees. In such cases, please refer to the dedicated section of this website for related information.

All payments are processed independently through third party services. Therefore, this website does not collect any payment information – such as credit card details – but only receives a notification when the payment has been successfully completed.

If a payment via the available methods fails or is rejected by the payment service provider, the owner is under no obligation to fulfill the order. Any costs or fees resulting from a failed or declined payment shall be borne by the User.

Reservation of ownership

Until the Owner receives payment of the total purchase price, ordered but unpaid Products or Services do not become the property of the User.

Users do not acquire any rights to use the purchased product until Owner receives the total purchase price.

Delivery

Delivery of Digital Content

Unless otherwise specified, digital content purchased on this website is delivered via account creation and login access to our learning platform powered by a third-party. Users can then download the digital content to the device(s) selected by Users.

Users acknowledge and agree that in order to download and/or use the Product, the intended device(s) and their respective software (including operating systems) must be legal, commonly used, up-to-date and in compliance with current market standards.

Users acknowledge and accept that the ability to download the purchased Product may be limited in time and space.

Provision of Services

The purchased service will be performed or made available within the time period specified on this website or communicated prior to placing an order.

Duration of contract

Trial period

Users have the opportunity to test this Website or selected Products free of charge during a limited and non-renewable trial period. Some features or functions of this Website may not be available to Users during the trial period.

Additional terms and conditions applicable to the trial period, including its duration, will be set forth on this Website.

The trial period will automatically convert to an equivalent paid Product unless the User cancels the purchase before the trial period expires.

Subscription

A subscription allows Users to receive the Product continuously or periodically over a period of time. Details regarding the type of subscription and its termination are set out below.

Lifetime Subscription

A Lifetime Subscription is a subscription lasting for the lifetime of the subscribed Product. A paid Lifetime Subscription begins on the date payment is received by the Owner. They will only expire if and when the relevant Product ceases to be sold.

In the event that a Product ceases to be sold in less than 3 months, Users will receive a refund.

Fixed-term subscriptions

Fixed-term Subscriptions commence on the date payment is received by the Owner and continue for the subscription period selected by the User or otherwise specified during the purchase process.

After the subscription period expires, the Product will no longer be accessible.

Automatic renewal of a fixed-term subscription

Subscriptions automatically renew through the payment method selected by the User during the purchase process. The renewed subscription will last for the same period as the original term.

Termination

Subscriptions may be terminated by sending a clear and unambiguous termination notice to the Owner using the contact details provided herein or – if applicable – by using the relevant controls inside this Website or the third-party platform.

If the Owner receives a termination notice before the subscription renews, the termination will take effect immediately after the end of the current term.

User rights

 

By registering on the third-party portal and purchasing our goods or services, the consumer expressly declares that he/she has been informed and agrees that he/she does not have the right to withdraw from the contract.

Money-back guarantee

The owner grants users a contractual right of withdrawal within 30 days of the conclusion of the contract. Users may therefore withdraw from the contract within the aforementioned period. If the user withdraws from the contract, the owner will refund the price of the product or service purchased by the same method of payment as for the original transaction.

In order to exercise this right, users must send a clear notice to the Owner. Although a justification is not required, users are asked to state the reason why they are claiming the money-back guarantee. 

Example of a withdrawal form / exercising money-back guarantee

Email addressed to:

Harlien Media LLC, Doing Business As: Entreguide

[email protected]

I/we hereby give notice that I/we withdraw from the contract of sale for the following goods/provision of the following services:

_____________________________________________ (insert description of the goods/service which are the subject of the respective withdrawal)

    Ordered on: _____________________________________________ (insert date)

    Received on: _____________________________________________ (insert date)

    Name of consumer(s):_____________________________________________

    Address of consumer(s):_____________________________________________

    Date: _____________________________________________

(Sign if this form is reported on paper)

Responsibility 

 

Responsibility of users

User agrees to indemnify and hold harmless Owner and its subsidiaries, affiliates, officers, directors, agents, co-founders, partners and employees from any claim or demand – including, but not limited to, attorneys’ fees and costs – made by any third party due to or arising out of or in connection with any culpable use of or connection to the Service, violation of these Terms, violation of any third party right or violation of any provision of law by you or your affiliates, officers, directors, agents, co-founders, partners and employees to the extent permitted by applicable law.

Limitation of Liability

Except as otherwise expressly provided herein and without prejudice to applicable statutory provisions on product liability, Users shall not have the right to claim damages from Owner (or any person or entity acting on its behalf).

This does not apply to damages to life, health or bodily integrity, damages resulting from the breach of a material contractual obligation, such as any obligation strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as the User has used this Website reasonably and properly.

As long as the damages were not caused intentionally or through gross negligence, or do not affect life, health or bodily integrity, the Owner shall only be liable up to the amount of typical and foreseeable damages at the time of the conclusion of the contract.

Australian Users

Limitation of Liability

Nothing in these Terms excludes, limits or modifies any warranty, condition, guarantee, right or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, limited or varied (a non-excludable right). To the maximum extent permitted by law, our liability to the User, including liability for breach of a non-excludable right and liability not otherwise excluded under these Terms of Use, shall be limited at our sole discretion to re-performing the Services or paying the cost of re-performing the Services.

Users in the U.S.

Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis only. Use of the service is at the Users own risk. To the maximum extent permitted by applicable law, Owner expressly disclaims all conditions, representations and warranties – whether express, implied, statutory or otherwise, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement of third party rights. No advice or information, whether oral or written, obtained by the user from the Owner or through the Service shall create any warranty not expressly stated herein.

Without limiting the foregoing, Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, representatives, co-owners, partners, suppliers, and employees do not warrant that the Content is accurate, reliable, or correct; that the Service will meet users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the Service is downloaded at Users’ own risk, and Users are solely responsible for any damage to Users’ computer system or mobile device or loss of data that occurs as a result of such download or use of the Service by Users.

Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by any third party through the Service or any hyperlinked website or service, and Owner is not a party to, and does not monitor in any way, any transaction between Users and third party product or service providers.

The Service may become unavailable or may not function properly with Users’ web browser, mobile device and/or operating system. Owner cannot be held liable for any alleged or actual damages arising from the content, operation or use of the Service.

Federal law, some states and other jurisdictions do not allow the exclusion and limitation of certain implied warranties. The foregoing exclusions may not apply to Users. This Agreement provides Users with specific legal rights, and Users may have additional rights that vary from state to state. The disclaimers and exclusions in this Agreement do not apply to the extent prohibited by applicable law.

Limitations of Liability

To the maximum extent permitted by applicable law, Owner and its subsidiaries, affiliates, officers, directors, agents, co-brand owners, partners, contractors and employees shall in no event be liable for

  • any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the use of or inability to use the Service; and
  • any damages, losses or injuries resulting from hacking, tampering or other unauthorized access to or use of the Service or User Account or information contained therein;
  • any errors, mistakes or inaccuracies in the Content;
  • personal injury or property damage of any nature arising out of User’s access to or use of the Service;
  • any unauthorized access to or use of Owner’s secure servers and/or any personal information stored thereon;
  • any interruption or cessation of transmission to or from the Service;
  • any bugs, viruses, Trojan horses or the like that may be transmitted to or through the Service;
  • any errors or omissions in any Content or for any loss or damage arising from the use of any Content posted, emailed, transmitted or otherwise made available through the Service; and/or
  • Defamatory, offensive or illegal conduct of any user or third party. In no event shall Owner and its subsidiaries, affiliates, officers, directors, agents, representatives, co-owners, partners, contractors and employees be liable for any claims, actions, liabilities, obligations, damages, losses or costs in excess of the amount paid by User to Owner under this Agreement for the preceding 12 months, or for the term of this Agreement between Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction regardless of whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if the Company has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to the user. The Terms provide the User with specific legal rights, and the User may have other rights that vary from jurisdiction to jurisdiction. The disclaimers, exclusions and limitations of liability under the Terms do not apply to the extent prohibited by applicable law.

Indemnification

User agrees to defend, indemnify and hold harmless Owner and its subsidiaries, affiliates, officers, directors, agents, co-founders, partners, contractors and employees from and against any and all claims or demands, damages, liabilities, losses, obligations, liabilities, costs or debts, and expenses, including, without limitation, legal fees and expenses incurred as a result of

  • User’s use of and access to the Service, including any data or content transmitted or received by User;
  • User’s breach of these Terms, including, without limitation, User’s breach of any of the representations and warranties set forth in these Terms;
  • User’s violation of any third party rights, including, without limitation, any right of privacy or intellectual property right;
  • User’s violation of any law, rule or regulation;
  • any content that is posted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false or inaccurate information;
  • intentional misconduct by User; or
  • lawful determination by User or User’s affiliates, officers, directors, agents, representatives, co-owners, partners, contractors and employees to the extent permitted by applicable law.

Common Provisions

 

No Waiver

The failure of Owner to exercise any right or provision under these Terms shall not constitute a waiver of such right or provision. No waiver shall be deemed a further or continuing waiver of such provision or any other provision.

Interruption of Service

In order to provide the best possible level of service, Owner reserves the right to discontinue service for maintenance, system upgrades or any other changes, and will notify Users accordingly.

Within the limits of the law, the Owner may also decide to suspend or terminate the Service altogether. In the event of termination of the Service, Owner will work with Users to allow them to download Personal Data or information in accordance with applicable law.

In addition, the Service may be unavailable for reasons beyond Owner’s reasonable control, such as “force majeure” (e.g., labor actions, infrastructure failures or power outages, government bans and regulations, natural disasters, etc.).

Divestiture of service

Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of this website and its services without the prior express written consent of Owner, granted either directly or through a legitimate resale program.

Privacy Policy

If users wish to learn more about the use of their personal information, they may review this website’s privacy policy.

Intellectual Property Rights

Without prejudice to any more specific provisions of these Terms, all intellectual property rights, such as copyright, trademark rights, patent rights and design rights relating to this Website are the exclusive property of the Owner or its licensors and are subject to the protection afforded by applicable laws or international treaties relating to intellectual property.

All trademarks – nominative or figurative – and all other marks, trade names, service marks, word marks, illustrations, images or logos appearing in connection with this Website are and shall remain the exclusive property of Owner or its licensors and shall be subject to the protection afforded by applicable laws or international treaties relating to intellectual property.

Changes to these terms and conditions

Owner reserves the right to change or otherwise modify these Terms at any time. In such cases, the Owner will duly inform the User of such changes.

Such changes will only affect the relationship with the User going forward.

Continued use of the Service will constitute User’s acceptance of the modified Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms may entitle either party to terminate the Agreement.

Relations prior to User’s acceptance of the Terms shall be governed by the applicable prior version. User may obtain any prior version from Owner.

If required by applicable law, Owner shall specify the date on which the amended Terms will become effective.

Assignment of Contract

Owner reserves the right to transfer, assign, novate or subcontract any or all of its rights or obligations under these Terms, taking into account the legitimate interests of User. The provisions relating to changes to these Terms shall apply mutatis mutandis.

Users may not assign or transfer their rights or obligations under these Terms in any manner without the written consent of Owner.

Contact

All communications regarding the use of this website must be sent using the contact details provided herein.

Severability

Should any provision of these Terms be or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Users in the U.S.

Any such invalid or unenforceable provision shall be construed, interpreted, and reformed to the extent reasonably necessary to render it valid, enforceable, and consistent with its original intent. These Terms constitute the entire agreement between Users and Owner with respect to the subject matter hereof and supersede all other communications between the parties with respect to such subject matter, including, but not limited to, all prior agreements. These Terms will be enforced to the maximum extent permitted by law.

EU Users

If any provision of these Terms is or is held to be invalid, ineffective or unenforceable, the parties will use their best efforts to amicably find agreement on valid and enforceable provisions to replace the invalid, ineffective or unenforceable portions.

If this fails, the invalid, ineffective or unenforceable provisions shall be replaced by valid statutory provisions where permitted or provided for by applicable law.

Without prejudice to the foregoing, the invalidity, ineffectiveness or unenforceability of a provision of these Conditions shall not invalidate the entire Contract, except where separate provisions are essential to the Contract or are of such importance that the parties would not have entered into the Contract if they had known that the provision would not be valid, or where the other provisions would result in an unacceptable hardship to either party.

Governing law

These terms and conditions shall be governed by the law of the place where the Owner is based as set out in the relevant section of this document, without regard to conflict of laws principles.

Local Jurisdiction

Exclusive jurisdiction to adjudicate any disputes arising out of or relating to these Terms shall be in the courts of the place of the Owner’s registered office as set out in the relevant section of this document.

Dispute Resolution

 

Amicable Dispute Resolution

Users may submit any disputes to the Owner, who will attempt to resolve them amicably.

Although Users’ right to take legal action shall always remain unaffected, in the event of any disputes relating to the use of this Website or the Service, Users are requested to contact the Owner at the contact details set out in this document.

Users may send a complaint, including a brief description and, where applicable, details of the related order, purchase or account to the email address of the Owner set out in this document.

The Owner will process the complaint without undue delay and within 1 day of receipt.

Alternative dispute resolution for consumer disputes

Alternative Dispute Resolution is an opportunity for consumers to resolve their dispute with a seller quickly, efficiently, less formally and, above all, free of charge or at minimal cost.  It is about reaching an amicable solution, or an agreement between the consumer and the seller to resolve the dispute, which becomes a binding legal basis once both parties agree to its wording. 

Last update: 9 August 2024